We take you over to the new system step by step.
Every engagement follows the same four steps. Each one ends with something you keep, and you decide at each one whether to go on.
The operations map
We spend time with your team, and with head office and a couple of locations if you have more than one, and map how calls, jobs and money actually move between them, and where they drop. You get the map, the drops ranked by what they cost you, and our recommendation.
Fixed price, quoted when we talk.The blueprint
The hardest part of your operation, built and working on your own data, plus a fixed quote for the rest. The fee comes off the build, and the blueprint is yours to keep if you build elsewhere.
Fixed price, quoted when we talk, credited to the build.Build and parallel run
The new system runs beside the old one. People from your team work real days on it, with a written test plan and a handbook, and every issue they find is answered in place. You switch when they say it's ready.
Quoted after the blueprint.Run
We operate it with you: monitoring, nightly backups we restore to prove, updates, and changes as your company changes. A fix made for one customer's platform is offered to yours.
Monthly, quoted with the build.
We get your people running, and give them everything they need to stay running.
Your data comes with you. We migrate your customers, sites, jobs and history from the systems and spreadsheets you use now, mapped to your records by us. If we can reach your data, or you can export it in any form, we can bring it across. Nobody on your team retypes anything, and you get a report of anything we couldn't bring across, so nothing is quietly dropped.
Full documentation, which most software shops never write. An overview of how the whole system works, a manual for each role, and answers to the questions people actually ask, kept current with every release.
An online walk-through for every role. Your people work through their real days step by step, mark what they've done, and ask questions in the place they got stuck. We answer them there.
How it compares with building from scratch.
Most of the platform is already written and already running, so your budget goes into shaping it around your company instead of writing it from an empty folder. We don't publish prices: every engagement is quoted after the operations map, so ask us.
| Built for you from scratch | Built on Vowric | |
|---|---|---|
| Before anyone uses it | One to two years | Weeks to a few months |
| What you pay for | Every line written new, then a second bill to maintain it | Shaping a platform that already runs, quoted after the operations map |
| Bugs | Yours alone, found by your staff | Mostly found and fixed already, on the systems running before yours |
| When you leave | Whatever the contract says | Everything, in open formats, whenever you ask |
When compliance is part of the job
If your industry needs SOC 2, ISO 27001, HIPAA, PHIPA or PIPEDA, we scope the controls, the evidence and the audit into the engagement from the operations map onward, so the cost is known before you commit.
Tell us how your company runs.
How your company runs today, what keeps getting dropped, and what you run it on. We'll reply about an operations map.
- email[email protected], and a person replies
- phone+1 289 806 5300, answered at any hour, and a person follows up
- where we areThe Greater Toronto Area, Ontario